Processing times:

All orders (except 'made to order' Janes) will be sent within 1-3 business days of ordering. Please note that during peak retail trade this timeframe may be extended without notice.

If your Janes are MADE TO ORDER, please allow 3-5 business days prior to shipping for your Janes to be lovingly made especially for you. If you have a combined order of 'Made to Order' Janes and 'In Stock' Janes your whole order will be shipped together when the MADE TO ORDER Janes are complete.

Shipping Costs and Time frames:

COVID-19 SHIPPING DELAYS: Due to Stage 4 restrictions in Melbourne, Victoria there may be delays of up to 5 business days* for delivery of your order, please be patient and keep an eye on your tracking for updates. 

All orders are packaged with love and dispatched from Melbourne, Australia. All orders are tracked as supplied via Australia Post.


Shipping Type Delivery timeframes*
Cost (AUD)
Express Shipping (Tracked) 1 - 5 business days $10.00
FREE Express Shipping (Tracked)
1 - 5 business days
FREE - Min. spend $100.


 * Delivery timeframes are an estimate only based on delivery times between metropolitan areas of major cities. Delivery times exclude public holidays and delivery delays may occur which are out of our control.


Due to the current global situation regarding COVID-19 all international orders have been suspended until further notice.

Buyers are responsible for any customs and import taxes that may apply for international orders. We will not be held responsible for delays due to customs.